RTO consultancy services

Our Registered Training Organisation (RTO) and CRICOS consultancy and audit services can help you with most aspects of your RTO operations and compliance.

We can provide assistance with:

  • Understanding the NVR Standards for Training Organisations
  • Audit preparation guidance
  • Developing and reviewing RTO and CRICOS specific policies and procedures, training and assessment resource development
  • Post initial, compliance monitoring, extension to scope and validation services
  • RTO operational management
  • Course accreditation preparation and application

Why Use Our RTO and CRICOS Consulting Services?

We have many years of experience in establishing RTO’s and managing their compliance requirements. This has been achieved through setting up, owning and operating RTOs and working in regulatory (auditor and senior compliance management) roles for the Tasmanian Qualification Authority (TQA) and the Australian Skills Quality Authority (ASQA).

Our RTO and CRICOS consulting services include:

  • Audit health checks, preparation and rectification – Let us help you prepare for an audit (registration, monitoring, post initial, reconsideration and strategic) and manage any rectification requirements with our pre and post audit services
  • Validation – We offer independent resource validation through our RTO and CRICOS consultancy services that are designed to assist you evidence compliance
  • Compliance guidance and support – If you are unsure of your compliance obligations under the NVR Standards for Registered Training Organisations and other relevant legislation then we can help and support you with your RTO and CRICOS compliance requirements
  • RTO management and extensions of scope  – If you need a business plan or help with your training and assessment strategies then we can help
  • Policies, procedures and training and assessment resource writing – We can develop and/or review your RTO and/or CRICOS policies, procedures, training and assessment strategies, tools and resources
  • Course accreditation – course review, development and accreditation application submission

To find out more please either call Ian on +61 0421 102 393 or email ian@digitalcoaching.com.au

Who we are

Our business is located in Tasmania from where Digital Coaching and Consultancy (DCC) offers consulting and business enterprise services to small and medium businesses across the world. The company was established in response to continued requests from businesses who identified that there was ever increasing confusion about what, when, where, how and why to deploy and effectively use digital strategies, tactics, techniques and technologies to achieve business outcomes.

Founded by Ian Whitehouse, an experienced business person, technologist and educator the solution was obvious… start a business that focused on helping individuals and small business owners to understand and effectively incorporate these opportunities into their personal and business lives!

Ian Whitehouse is the CEO and Managing Director of Digital Coaching and Consultancy Pty Ltd, Digital Coaching and Consultancy (Thailand) PL and Director of International Business for 888 Fortune Enterprise Pty Ltd. Ian and his team is available to offer high quality, specialist business, education, coaching and consultancy services to businesses across Australia and overseas in:

  • Business coaching and mentoring
  • General business consultancy services
  • Business planning and project management
  • Compliance health check audits for information and business systems including, Aquaculture, Tourism, ICT and VET, ELICOS and CRICOS
  • Course and curriculum development and accreditation
  • E-commerce and cloud based systems design and deployment
  • Digital strategy and marketing development including social media management
  • Learning content and assessment development
  • Policy development
  • Tender and grant application writing
  • Website hosting, design, configuration and deployment

Ian has worked for both the public and private sectors including:

  • The Australian Skills Quality Authority as a Regional Manager – Compliance
  • The Tasmanian Qualification Authority (TQA) as a Compliance Officer for VET, CRICOS and Course Accreditation
  • A ten-year tenure as CEO, Director and part owner of GlobalNet ICT Pty Ltd; and
  • As an associate lecturer (Masters) for the Schools of Information Systems and Computing and Faculty of Education at the University of Tasmania.

Ian holds a number of postgraduate and vocational education and training qualifications including VET, under graduate and postgraduate qualifications in:

  • Adult and Vocational Education
  • Applied Computing
  • Entrepreneurship
  • International TESOL
  • Leadership and Communication
  • Management
  • Project Management
  • Quality auditing
  • Training and Assessment

Ian is also a certified Australian Tourism Data Warehouse E-kit trainer specialising in e-commerce, social media and digital technology and a BEC Australia approved business advisor and was a contracted consultant for four years to deliver services through the Enterprise Centre Tasmania network.

The Digital Coaching team have many years of experience working for and with Australian and Overseas businesses including those from China, India, Thailand, Phillipines and New Zealand. We believe that this experience uniquely positions us to provide the specialised help needed for your business, including those looking to grow or develop international markets. Over the past few years we have worked with hundreds of small businesses where we have:

  • Undertaken business, technology and education audits and health checks to improve business processes and systems
  • Created awareness and engagement by building awareness and developing capability
  • Identified and developed strategies to drive efficiency and effectiveness
  • Provided coaching and mentoring to develop business, technology and education knowledge and capacity
  • Installed, configured and deployed a range of cloud based solutions for the Health, Education, Business and Tourism sectors

Your business, education and technology specialists

Our Focus is helping you to achieve your business, education and technology needs

Our goal is to provide you with services that develop and build your knowledge and capability so that you are empowered to make informed decisions for your business.

Our strength is our team and through this team we can offer our range of services in a way that are designed to meet your specific business need and/or requirements. This could include just having someone to bounce some ideas off or planning and implementing a major technology, business or education project.

Our approach is to work with you and your business in a collaborative and cooperative way where the focus is on empowering you to make informed choices that you can manage, influence and/or control. We do this by guiding you and your team through the process taking account of of your specific need.

Our business consulting services provide services  in the areas of:

  • Business and strategic planning
  • Project management
  • Compliance health checks and audits for the RTO’s NVR /VET, CRICOS, ELICOS sectors, the aquaculture, ICT and Tourism sectors
  • Digital business development including:
    • Digital literacy for business
    • Ecommerce and learning management solutions
    • Education and training instructional design
    • Online course and content writing and solutions
    • Website development, social media management, digital marketing, search engine optimisation (SEO), Google analytics and Adword campaign development
  • Organisation and leadership development

Our coaching and mentoring services are available for:

  • Individuals
  • Small business owners
  • Team leaders
  • Managers
  • Chief Executive Officers (CEOs); and
  • Boards of management

Business coaching, mentoring and consultancy services

Coaching and Mentoring Services

We provide business coaching and consultancy services to any level of business owner or employee using one or a mix of our two styles of business coaching and mentoring services:

  • Individual one-to-one business coaching and mentoring sessions are typically provided using a blended strategy those combinations of face-to-face, phone, and online meetings. The agenda for each session is usually defined by the individual and/or business and based on specific goals and objectives.
  • Small group based business coaching and mentoring sessions are typically by way of periodic one hour sessions with 2 – 10 people. The agenda for each session is developed collaboratively with all participants in the first meeting based on their primary needs and is then refined during future sessions as required.

Request a coaching or mentoring quote for a customised block of time

Consultancy Services

Digital Coaching and Consultancy provides business, technology and education consulting services. We will work with any business regardless of size – no job is too big or small. We provide these services using one or more of our specialist team members based upon their availability, experience and expertise.

Our approach is to work with you and/or your team to develop an understanding of what you want to achieve and how it can be achieved. Often this requires a project brief to be developed in collaboration with the business as part of the consulting process.

Request for a consultancy quote for a specific project