About Us
Independent expertise. Personal commitment
Business, education and technology specialists helping organisations make better decisions and build stronger capability.
Who we are
Our business is located in Tasmania from where Digital Coaching and Consultancy (DCC) offers consulting and business enterprise services to small and medium businesses across the world. The company was established in response to continued requests from businesses who identified that there was ever increasing confusion about what, when, where, how and why to deploy and effectively use digital strategies, tactics, techniques and technologies to achieve business outcomes.
Ian Whitehouse is the CEO and Managing Director of Digital Coaching and Consultancy Pty Ltd, Digital Coaching and Consultancy (Thailand) PL and Director of International Business for 888 Fortune Enterprise Pty Ltd. Ian and his team is available to offer high quality, specialist business, education, coaching and consultancy services to businesses across Australia and overseas in:
Business coaching and mentoring
General business consultancy services
Business planning and project management
Compliance health check audits for information and business systems including, Aquaculture, Tourism, ICT and VET, ELICOS and CRICOS
Course and curriculum development and accreditation
E-commerce and cloud based systems design and deployment
Digital strategy and marketing development including social media management
Learning content and assessment development
Policy development
Tender and grant application writing
Website hosting, design, configuration and deployment
Ian has worked for both the public and private sectors including:
The Australian Skills Quality Authority as a Regional Manager – Compliance
The Tasmanian Qualification Authority (TQA) as a Compliance Officer for VET, CRICOS and Course Accreditation
A ten-year tenure as CEO, Director and part owner of GlobalNet ICT Pty Ltd; and
As an associate lecturer (Masters) for the Schools of Information Systems and Computing and Faculty of Education at the University of Tasmania.
Ian holds a number of postgraduate and vocational education and training qualifications including VET, under graduate and postgraduate qualifications in:
Adult and Vocational Education
Applied Computing
Entrepreneurship
International TESOL
Leadership and Communication
Management
Project Management
Quality auditing
Training and Assessment
Ian is also a certified Australian Tourism Data Warehouse E-kit trainer specialising in e-commerce, social media and digital technology and a BEC Australia approved business advisor and was a contracted consultant for four years to deliver services through the Enterprise Centre Tasmania network.
The Digital Coaching team have many years of experience working for and with Australian and Overseas businesses including those from China, India, Thailand, Phillipines and New Zealand. We believe that this experience uniquely positions us to provide the specialised help needed for your business, including those looking to grow or develop international markets. Over the past few years we have worked with hundreds of small businesses where we have:
Undertaken business, technology and education audits and health checks to improve business processes and systems
Created awareness and engagement by building awareness and developing capability
Identified and developed strategies to drive efficiency and effectiveness
Provided coaching and mentoring to develop business, technology and education knowledge and capacity
Installed, configured and deployed a range of cloud based solutions for the Health, Education, Business and Tourism sectors
Business coaching, mentoring and consultancy services
Coaching and Mentoring Services
We provide business coaching and consultancy services to any level of business owner or employee using one or a mix of our two styles of business coaching and mentoring services:
Undertaken business, technology and education audits and health checks to improve business processes and systems
Undertaken business, technology and education audits and health checks to improve business processes and systems
Consultancy Services
Digital Coaching and Consultancy provides business, technology and education consulting services. We will work with any business regardless of size – no job is too big or small. We provide these services using one or more of our specialist team members based upon their availability, experience and expertise.
Our approach is to work with you and/or your team to develop an understanding of what you want to achieve and how it can be achieved. Often this requires a project brief to be developed in collaboration with the business as part of the consulting process.
OUR APPROACH
Know your next step.
Independent advice and tailored support, grounded in your organisation’s goals and regulatory context.
01 — Understand
Discuss your organisation, goals and regulatory context to establish the support you need.02 — Assess
Review evidence and identify priority risks, compliance gaps and opportunities to strengthen capability.03 — Act
Receive practical recommendations and tailored support, with a scope of work agreed around your circumstances.Clarity starts with a conversation.
Tell us where you are. We’ll help you see the way forward.